Frequently Asked Questions
How do I setup an account?
Click here to create a new customer account. UC Sportswear is strictly B2B, business to business. Accounts are available to companies, brands, groups, and teams.
How do I get pricing?
Due to the custom-made process of all our garments, pricing is done via quote only. Click here to request a quote. You may also email our team at customerservice@ucsportswear.com or call us at 323-825-3830
What is your MOQ?
UC Sportswear offers the lowest MOQ (minimum order quantity) in the wholesale apparel industry.
12 pieces per style / color
Reorder of 6 pieces per style / color
How long is your production timeline/process?
Standard production is approx. 3 weeks to ship from California. Timelines may vary during heavy production season, please contact our team at customerservice@ucsportswear.com or 323-825-3830 for our current timeline.
Do you offer rush services?
Yes! Please contact our team at customerservice@ucsportswear.com or 323-825-3830 for our current timeline.
What sizes do your garment come in?
All styles are available in Child XS thru Child XL and Adult XS thru A4XL.
We also offercustom sizing in Child XXS and Adult 5XL to 6XL
Do you carry stock/inventory that is ready to ship?
All of our garments are custom made to your exact specifications. We do not have any ready to ship inventory on hand.
What is your return policy?
We ensure that your order will be made according to your approved confirmation and art approval. Should there be any errors on our end we will promptly correct the error with a replacement order. Every product is 100% individually custom-made according to the customer's specifications, we do not offer any refunds, exchanges or returns.
Do you offer an unbranded version of your catalogs?
Yes! You may request access to the unbranded version of our catalog. Click here
If I am ordering for a group or team and need more next season, will you still have the same style available next year?
Absolutely yes! We keep all of our styles open to ensure your team will have full availability year after year.
Do you offer private or white label?
Yes! We offer all types of private or white label options. Please contact our team for moredetails
Do you offer screen printing and embroidery?
Yes! We offer all types of decorations to complete your garment. To see our full decoration capabilities click here
Do you offer personalized names?
Yes! We offer a wide variety of options for personalized names!
What garments are available with Tie Dye?
Our complete line is available with a tie-dye add-on!
Do you offer "try-on" kits for our team?
YES! We offer many options of Fit-Kits to ensure your team orders the correct sizing. Please contact us for more details
Do you offer samples?
Random samples requests can be placed by approved wholesale account. While style, color & size can be requested, we cannot guarantee availability of any style, color or size.
Do you offer one-up spec sample or pre-production samples?
Yes! We have multiple options for pre-production samples. Please contact our team for more information and pricing
Do you do Rhinestones?
Yes! Please contact our customer service department to discuss your project.
Do you do custom cut and sew?
Yes! In addition to the items in our catalog we offer completely custom garments as well. Please contact our team to discuss your project. View our custom services page
Do you offer custom PMS dyed fabric?
Yes! We can PMS custom match your brand colors. Please contact our team for more details